Price DOES NOT include delivery, installation, or pick up service. Pricing of these is calculated based on venue/event location & timing logistics. As a general rule of thumb we charge a base price of $4/mile from 95678 separately for delivery/installation and return pick up/clean up with a minimum expense of $35. For example if your event location is 15-miles away from 95678 Delivery/Installation = $60, and Return Pick Up/Clean Up = $60. Additional fees may apply depending on order size and logistics. Please call for any additional questions prior to booking or reserve your package now and we'll get final delivery estimates to you!

Q: When do you set up my item(s)?

A: We will have your custom decor set up within 2-3 hours of your event start time. Meaning if your event starts at 11am, we will set up between 8AM-1030AM, ensuring we will be set up before your event start time. If you have less than a 2-hour window for set up at your specific venue/location, please let a team member know during your follow up call! Additional fees may apply.

Q: Can I cancel my reservation once I place my request?

A: Event reservations are a commitment on both ends. Once your reservation is submitted all inventory is pulled out of availability for your specific event date/time. Which means we are unable to offer the item(s) to anyone else should you decide to cancel at a later time. Please ensure your understanding of this before completing your reservation as no refund will be provided if you choose to cancel your reservation.

Q: Am I able to change my event date if I have to move it?

A: Yes, we allow date changes as long as you provide us with written notice via email, text/DM not acceptable, 14-days prior to your event date. An event date can only be moved once within a 6-month period from the original booking date. If your event date is less than 14 calendar days in the future unfortunately no date change is permissible.